Passing Logged-In Customer Details

Passing Logged-In Customer Details to Popin

This document explains how to programmatically pass logged-in customer information to the Popin widget to streamline the user experience by skipping the initial data entry screen.

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📋 When to Use This

Use this method if:

• The customer is already logged in.

• You have access to their name and either a mobile number or email.

• You want the Popin widget to open directly, bypassing the customer detail form.

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🛠️ Required Fields

Use the Popin("captured", {...}) function to pass customer details to the widget.

Field	Required	Description
name	✅ Yes	Full name of the customer. Mandatory.
mobile	⚠️ Yes*	Required if email is not provided. Must be passed without country code.
email	⚠️ Yes*	Required if mobile is not provided.
country	❌ No	Optional. Defaults to +91 (India) if not specified.

🔔 Important:

• name is always required.

• You must provide either mobile or email.

• mobile must be sent without the country code prefix (+).

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🧩 Implementation

Invoke the Popin("captured", {...}) method before calling Popin("open").

✅ Example:

Popin("captured", {
  name: data["contact[full-name]"],           // Required
  mobile: data["contact[phone]"],             // Optional if email is provided
  email: data["contact[email]"],              // Optional if mobile is provided
  country: data["contact[country-code]"]?.trim() // Optional (defaults to +91)
});

Popin("open"); // Opens the widget directly

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🔁 Sample Scenarios

Case 1: Name and Mobile Provided

Popin("captured", {
  name: "Ravi Kumar",
  mobile: "9876543210"
});
Popin("open");

Case 2: Name and Email Provided

Popin("captured", {
  name: "Meera Das",
  email: "[e-mail]"
});
Popin("open");

Case 3: Full Info with Country Code

Popin("captured", {
  name: "Arjun Mehta",
  mobile: "9123456789",
  email: "[e-mail]",
  country: "971" // UAE
});
Popin("open");

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📌 Notes

• If country is omitted, it defaults to +91 (India).

• Ensure mobile is passed without the country code.

• Calling Popin("open") after Popin("captured") will bypass the customer input form and load the widget directly to the next screen.